At VERIONEXIAL, we are committed to ensuring your satisfaction with our products and services. If you are not satisfied with your purchase, we are here to assist you with our refund policy.
Refund requests must be submitted within 30 days of purchase. Items must be unused and in the same condition that you received them. They must also be in the original packaging to be eligible for a refund.
To request a refund, please contact our customer service team by emailing [email protected]. Provide your order number and a detailed explanation of the reason for your refund request. Our team will review your request and respond within 5 business days.
Certain types of goods are exempt from being returned. Perishable goods such as food and flowers, as well as digital products, cannot be refunded.
If you need to exchange an item, send us an email at [email protected]. We only replace items if they are defective or damaged.
If you have any questions about our refund policy, please contact us at:
Email: [email protected]
Phone: +1 (555) 123-4567